AVC Cisco Call Center solutions (On-Premises solution / Hosted Call Center solution) Enterprise –
AVC offers two distinct Cisco products in the Call Center Space. These are Cisco Call Center Express (CCX) and Cisco Call Center Enterprise (CCE). Both of these products serve a wide variety of Enterprise as well as Mid-level organization. All Virtualize Consultants specialize in providing customized call flows / call trees / business consultations to convert business and organizational needs into an intuitive call center solutions. With advanced Reporting tools like Cisco Unified Intelligence Center as well as third- Party reporting tools, organizations have the ability and insight into their business. We integrate with an ecosystem of third-party solutions to provide enterprise recording of the call center calls as well as advanced Business Intelligence solutions (BI) like IBM Watson to provide true AI edge to your organization.
AVC Amazon Connect – AVC has partnered with Amazon Web services to Cloud Call Center solution for the enterprise as well as SMB space. Amazon Connect offers a powerful omni-channel cloud contact center. Amazon Connect provides a seamless experience across voice and chat for your customers and agents. This includes one set of tools for skills-based routing, powerful real-time and historical analytics, and easy-to-use intuitive management tools – all with pay-as-you-go pricing. RingCentral Cloud Call Center – AVC has partnered with Ring Central solutions to offer cloud call center solution for the SMB market. This is an omni-channel call center solution that is easy to set up and scale.
Serenova Cloud Call Center – AVC has partnered with Serenova and Twillio Cloud call center solution to offer cloud call center solution for the Enterprise and SMB market. These two solutions are cloud-native and run on the reliable Amazon Web Services infrastructure.
All Virtualize speaks the business language. We listen to our clients; we conceptualize their language and their vision. Then we come up with a simple-to-use, yet powerful solution that fit their need.
Email : sales@allvirtualize.com